Our advocacy solution analyses; evaluates; provides a global response. It adapts proactively, responds quickly to deliver solutions that serve consumers. At the same time, it can respond in a timely and effective manner by identifying manufacturer defects in a wide range of products and by quickly analysing these and related complaints.
This not only protects the interests of consumers, but also provides useful feedback to service providers and helps retailers. It is a preventive process that identifies defects at the point of sale at the manufacturer or retailer before the purchase. Thus, protecting the interests of our consumer community. The question is when faced with a problem: will there be someone with whom we can talk things through and come up with a solution that will result in a solution to our problem?