Step-by-step guide on how to submit a new build home complaint as a community member
Buying a new build home is a major commitment of time, money, and trust. It’s understandable that you expect everything to be perfect when you move in, but sometimes, things don’t go according to plan, and you may find yourself in the position of needing to submit a complaint about your new build home. You may feel like you’re alone in this situation, but rest assured, you’re not. Many homeowners face issues with their new build homes, and Adhoc.Support is here to help you navigate the complaints process.
Submitting a new build home complaint can be daunting, but Adhoc.Support can help guide you through the process. Our aim is to provide you with the support and guidance you need to find a resolution that is acceptable to both parties.
Step 1: Register as a community member before submitting a complaint. Registering is easy and comes with the unique security and protection that the community provides.
Step 2: Log in to your community account and choose the “Complaint about a new build home” option. This will redirect you to the complaint form.
Step 3: Provide details of the builder and your new build home. To make sure that the complaint process is as accurate and efficient as possible, it is crucial to provide as much information as possible. Answer all the questions in the complaint form if you can.
Step 4: Please take a moment to review your complaint to ensure that all the information is accurate and complete. Once you are satisfied, submit the complaint, and you will be redirected to sign the complaint consent. You can draw your signature by hand or mouse or select from different fonts.
Step 5: Once you have inserted your signature into the document, click on the “Agree & Sign” button to confirm the signing of the document.
Step 6: After submitting your complaint, you will receive an electronically signed PDF document in your email. Our system will process your complaint and investigate your available options. In case of mass exposure, our system will send you a notification.
Submitting a complaint about your new build home can be stressful, but it’s important to speak up when you’ve had a negative experience. Adhoc.Support is committed to helping consumers resolve their complaints quickly and efficiently. By following these simple steps, you can submit your complaint and get the help you need to resolve your issue. Remember, together we have stronger advocacy power!